to ensure excellent customer service after sales. That’s why we do the satisfaction survey to monitor customer experience as our products. We offer a service channel to record customer requests and store in our database the history of developed projects.
supports architects, light designers, engineers and buyers to make the best choice of line products or to develop special designs. We make technical visits to the clientes to understand the characteristics of each lighting application and lighting calculations required in different environments.
Luma luminaire installers can count on factory technical support to ensure correct product installation and answer questions
assuring customers that the described product specifications deliver the promised performance. Luma manufactured luminaires have a 5 year factory warranty as per our commercial policy